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O'Reilly & Fee Privacy Policy

Because we gather certain types of information from our users through this website, we feel it is important to be fully open about what information we collect and how we use it.

This privacy statement discloses information about all the data we collect or are privy to about visitors to our site, the purpose of collecting it, how it is used and how it is protected.

Privacy Policy Summary

There is quite a bit of detail here should you wish to read it all but it can be summarised in three points:

  • We consider all information you provide to be absolutely confidential
  • We use it only for the purpose for which it was provided
  • We keep your information secure and never share it with anybody else

The Information we Gather and Track

This website gathers the following types of information about users:

Information submitted via our Contact Page

Information entered by you on our contact page is required so that we can respond to your enquiries, it is used only for that purpose and no other. All enquiries are treated as confidential.

Email Addresses Entered into our Newsletter Subscription Form

This information is collected for the purpose of sending occasional newsletters when requested to do so by a user of our site. The information collected in this way is used for no purpose other than this.

Statistical Information about Traffic to our Site

We use software which tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual users. We also track and catalogue the search terms that users entered in order to find our site, or which they enter into our own search function, but again this tracking is never associated with individual users.

We use the statistical information gathered in this way to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better and more useful site for you.

Use and Protection of User Information

We use any information voluntarily given by our users only for the express purpose for which that information was intended.

Sharing of Information

O'Reilly and Fee use the above described information to tailor our content to suit your needs and to best provide the information our users want. We do not and will not ever share information about individual users with any third party, except where we are required to do so to comply with any applicable law or valid legal process or to protect the personal safety of our users or the public.

Access to Information

Users are legally entitled to a copy of the information we hold about them. We will be happy to provide this information at any time. Please contact us at info@vetpetstop.co.uk for details.

Security

O'Reilly & Fee operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our users.

If as a result of further development of the site we make changes or additions to our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

If you have any questions about this privacy policy please contact info@vetpetstop.co.uk for clarification.